✓ You’re the only person responsible for community engagement or social value in your organisation, working across teams and managing competing priorities.

You’ve built your approach through experience, but when something new comes up or doesn’t go as expected, you don’t always have anyone to sense-check it with.

You want to understand how others would handle similar situations, what they would say and do differently, with real examples you can apply in your role.

✓ You’re confident in your thinking and make valuable suggestions to improve community relationships, deliver social value and protect the organisation’s reputation, but they are not always taken seriously or acted upon.

You’re guiding decision-making, shaping how things are approached and bringing a perspective that reflects both the organisation’s and the community’s needs, but the value of what you're suggestion isn't always recognised.

You want your input to be taken seriously and to contribute in a way that makes a difference, without having to keep justifying its importance. Having support from people in similar roles, along with guidance on how to handle these situations, would make a real difference. 

✓ You’re managing situations where there isn’t always a clear way forward, and how you respond can have serious repercussions if you get it wrong.

You take the time to think things through, consider different options and weigh up what’s best for both the organisation and the community. But there is still a risk. Even when you’ve handled similar situations before, it can be hard to predict the outcome.

It would help to talk things through with someone who’s been in a similar situation, so you can sense-check your thinking, pick up on anything you might have missed, and feel confident you’re approaching it in the most considered way possible.

✓ You want to keep learning and developing, but it’s difficult to find support that reflects the realities of the role.

You’ve learnt on the job, through handling different situations, figuring things out as you go and building your approach over time. But there are aspects of the role you know you would benefit from support with, particularly when it comes to influencing and gaining internal buy-in, managing difficult conversations, leadership skills, maintaining boundaries, or areas of community engagement or social value you haven’t dealt with before.

You want to keep improving how you approach your role, building on your experience and strengthening your judgement so you can handle the full range of responsibilities and challenges it brings, with ongoing guidance, practical examples and development opportunities that reflect what the role actually involves.

✓ You give everything you’ve got at work and care about doing your job well, but it’s starting to take its toll and you know you can’t sustain this way of working forever.

You’re balancing a demanding workload, managing multiple priorities and situations that require careful thought, while also dealing with the frustration of not always being listened to or taken seriously. At times, it can feel like you’re having to fight to get your perspective heard.

When you log off for the day, you find it hard to switch off, replaying conversations and situations over and over again. It’s starting to impact your sleep, your relationships and how you show up outside of work.

You want a way of working that helps you protect your energy, manage the pressure that comes with the role and stop work from taking up more space than it should.